Help centre
Roofing questions, answered.
Can’t find your answer? Call (555) 014-2200 or send us a message.
General
Are you licensed and insured?
Yes. We are fully licensed, bonded and carry general liability and workers’ compensation insurance. Certificates are available on request.
How do I know if I need a new roof?
Curling or missing shingles, granules in the gutters, daylight in the attic or a roof older than 20 years are all signs. A free inspection will tell you for sure.
Do you work on commercial buildings?
Yes. Our commercial division installs and maintains TPO, EPDM, modified bitumen, metal and coating systems.
Cost & financing
Can you roof over my existing shingles?
Local code sometimes allows one overlay, but we almost always recommend a full tear-off so we can inspect and repair the deck underneath.
Do you offer financing?
Yes. Plans start from 0% for 12 months, or low monthly payments over 5–15 years, subject to approval.
Installation
How long does a roof replacement take?
Most homes are finished in 1–3 days. Larger or steeper roofs, tile and slate can take up to a week. We give you a schedule before we start.
What happens if it rains during the job?
We watch the forecast closely and only remove as much roof as we can dry-in the same day. Your home is never left open.
Insurance & warranty
Do you help with insurance claims?
Yes. Our claims specialist documents the damage, meets your adjuster on site and makes sure nothing is missed in the scope of work.
What warranties do you offer?
Every new roof includes our 25-year workmanship warranty on top of the manufacturer’s material warranty of up to 50 years.
Still have questions?
Talk to a real estimator — no call centres, no pressure.
